Warranty Information
You have bought the world's best communications headset from Plantronics. Now let
us tell you about the unbeatable warranty and after-sales service that comes with
every Plantronics solution.
What is the Plantronics Warranty?
We at Plantronics realize that customer satisfaction depends not only on how the
product works out of the box, but how well it performs over time. We are so confident
in the quality, reliability and dependability of our products that we offer a full
one-year warranty on our computer solutions and a two-year warranty on contact centre
, Bluetooth and office products.
What is the Plantronics warranty on replaced products?
We are so confident of the high quality of our products that we give on replaced
products a minimum of 6-month warranty or the remainder of the original warranty
period minus the number of months that passed between the purchase date and the
date the product failed.
What can I do with out-of-warranty products?
All these high quality services are provided free of charge during your initial
warranty. However, if your equipment is out of the warranty period, Global Communication
is there to help you to continue your business without disruption.
What are the terms and conditions of this warranty?
- Warranty period – 12 months for Plantronics corded computer
headsets, & Altec Lansing corded headphones; 24 months for Plantronics contact
center, office, & Bluetooth mobile headsets with the condition of activating
the warranty via our website or our customer service number.
- This Limited Warranty is only valid in the Arab Republic
of Egypt.
- During the warranty period “Global Communication” or
its authorized service center will replace or repair at “Global Communication’s”
sole discretion a defected product after testing it.
- This warranty is against manufacturing defects only.
- This warranty is invalid if the defect was caused by;
misuse or abuse, exposure to liquids, excessive humidity or extreme environment
conditions, unauthorized modifications or repair, improper installation, accident,
or other acts beyond the reasonable control of the manufacturer.
- To claim this warranty the customer shall present the
following legible, non-modified documents; 1 ) original warranty card and 2 ) original
purchase invoice / receipt.
- This is a limited warranty and “Global Communication”
shall not be liable for incidental or consequential damages owing to the use, or
inability to use of this product.
- Please read the manufacturer’s Limited Warranty and the
product’s user guide. This Limited Warranty does not affect the applicable national
laws relating to the sale of consumer goods.
Warranty Card (Front)
Warranty Card (Back)